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What features are available in the greytHR Employee Portal mobile application?    

The current version of the greytHR Employee Portal mobile application, comes with the following features:

  • My Feeds
  • Directory & My Team Directory (My Directory is applicable in case you are a Manager)
  • Salary
  • Attendance
  • Leave 
  • Documents
  • IT Savings
  • My Profile
  • Settings

 

Can employees mark their attendance using the mobile application?

Yes, employees can mark their attendance using the mobile application.

 

Where do I get the greytHR mobile application?

If you are using an Android device, you can download the latest version of the greytHR Employee Portal mobile application from Google Play Store. Whereas, if you are using an iOS device, you can download the mobile application from iTunes.


On trying to use the mobile application for the first time, I am asked for a domain. What does that signify?

Domain is the URL or the address for the web application that Greytip provides you. For example, abcinc.greythr.com. 


Do I have to pay extra to use the mobile application?

No. greytHR Employee Portal mobile application is absolutely free for all current customers who have subscribed for employee self service. You just need to download the mobile application and enjoy using the employee self service.

 

Is there any default mechanism to promote the mobile application with the employees?

By default, the Home page of the Employee Portal, displays a banner about the mobile application along with a link to download it. We expect employees to see this banner and then proceed to download and install the app.

 

As an employer, how do I promote the app with my employees?

To further promote the greytHR mobile application, you can follow one of these two suggestions:

  • If you are using the Feeds feature of greytHR, then you can post a feed suggesting employees to use the greytHR Employee Portal mobile application.  
  • If you are not using the Feeds feature, then navigate to Employee > Admin and use the Mass Employee Email option.

 

Can I add a new employee or perform other Admin related tasks using the mobile application?

No. The mobile application is for employee and manager self service only. You cannot perform any Admin related tasks using the mobile application.

 

Can I restrict features in the mobile application?

No. As the mobile application is synchronized with the web application, all features enabled for the Employee Portal over the web, are also enabled in the mobile application.

 

How do I get version upgrades of the mobile application?

Automatic upgrades are pushed to your device.

 

Can I use the mobile application on any Android device?

Yes, you can use the mobile application on any android device of version 4.0 and above.

 

Can I use the app in any other platform other than Android?

Yes, you can also use the mobile application on any iOS device of version 4.0 and above.

 

How do I disable the mobile application for all the employees in my company?

As an Admin you can perform the following steps to disable the mobile application for all the employees:

  • Log on to the web application.
  • Navigate to System settings > General > General Options.
  • Select the check box, Disable Mobile Access for employees.
  • Click Save. The mobile application is disabled for all the employees of the company.

 

Can I disable the mobile application for some of my employee?

No. You can only enable or disable the mobile application for all the employees of your organization.
However, you can impose an IP restriction to ensure that employees use the mobile application only when they are connected to the company's WiFi. This can prevent them from accessing the mobile application outside the coverage area of your office.

 

Once an employee has separated, can the employee access the mobile application?

No. Once an employee is marked as separated in greytHR, the employee can no longer access the greytHR account. The same behavior is applicable, when an employee logs on to the web application.

 

An error was displayed when I tried downloading my payslip. Why is it so?

Your payslip gets downloaded as a PDF. However, if the device that you use, does not have a built-in PDF viewer, an error is displayed. You are recommended to install a PDF reader and then try downloading the payslip.

 

 

 

 

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